Shipping & Delivery Policy
Shipping & Delivery Policy
This Shipping Policy describes how Grevmont processes and delivers orders placed through our website. We are committed to providing reliable shipping services and transparent delivery timelines for all customers.
Order Processing All orders are processed within 1–7 business days after payment confirmation. Processing includes order verification, quality control inspection, secure packaging and preparation for shipment. Once your order has been processed, it will be handed over to our shipping partners for delivery. You will receive a shipping confirmation email with a tracking number once your order has been dispatched.
Estimated Delivery Time Delivery times vary depending on the destination country. Estimated delivery timeframe: 7–14 business days after shipment. In some cases, delivery may take longer due to customs inspections, international shipping delays, public holidays or high seasonal demand. While we do our best to ensure timely delivery, these circumstances are outside of our control.
International Shipping Grevmont ships worldwide using trusted international logistics partners, shipping directly from logistics centres located in the United States, Europe, Asia and South America. This allows us to provide efficient delivery to customers in the United Kingdom, Europe, Canada, Australia and many other countries.
Order Tracking Once your order has been shipped, you will receive a tracking number via email. Tracking information may take 3–10 business days to update, depending on the shipping carrier and international transit processes.
Multiple Shipments If your order contains multiple items, they may be shipped from different warehouses. In this case, you may receive multiple packages, each with its own tracking number. There are no additional shipping costs for partial shipments.
Incorrect Address Customers are responsible for providing a complete and accurate shipping address at checkout. If an incorrect address is provided and the order has already been shipped, Grevmont cannot guarantee successful delivery. If the package is returned to the sender due to an incorrect or incomplete address, reshipping fees may apply.
Failed Delivery Attempts If delivery cannot be completed after multiple attempts, the package may be held at the local postal office or returned to the sender. If the order is returned due to failed delivery attempts or unclaimed packages, the customer may be responsible for reshipping costs.
Customs, Duties & Import Taxes For international orders, your shipment may be subject to customs duties, import taxes or local fees depending on your country's regulations. These charges, if applicable, are the responsibility of the customer and are not included in the purchase price.
Lost or Delayed Orders If your order appears delayed or lost in transit, please contact our support team. If an order is not delivered within 60 days from the shipping date, Grevmont will provide an appropriate solution, which may include a replacement shipment or a full refund.
Contact 📧 support@grevmont.com
Grevmont – Precision Crafted. Built to Last.