Customs & Import Policy
At Grevmont, orders are shipped directly from our international logistics centres located in the United States, Europe, Asia and South America, to the shipping address provided at checkout. We prepare and submit all necessary shipping documentation to help ensure a smooth delivery process.
However, because many of our shipments are international, your order may be subject to customs inspections, import duties or local taxes depending on the regulations of your country.
📌 Import Duties & Taxes If your order is subject to customs duties, import taxes or other local fees, these charges are the responsibility of the customer, in accordance with the policies of the destination country. Grevmont does not control or collect these charges and cannot predict their amount. If applicable, the shipping carrier or your local customs office will contact you with instructions on how to complete the payment required for the release of the package. Your order will be delivered once the customs process has been completed.
⚠️ Unpaid Customs Fees If import duties or taxes are not paid within the timeframe requested by customs authorities, the shipment may:
- Experience delivery delays
- Be held by customs or the carrier
- Be returned to the sender
- Be marked as abandoned by the carrier
If a package is returned due to unpaid customs charges, additional shipping fees may apply to resend the order.
🌍 International Regulations Each country has its own customs and import regulations. Customers located in regions such as the United Kingdom, European Union countries, Canada and Australia may occasionally be subject to additional import taxes depending on the value of the shipment and local regulations. These charges are determined by your country's customs authority and are outside the control of Grevmont.
📩 Need Assistance? If you receive a notice from customs or have any questions about import duties, shipping or delivery, please contact our support team and we will gladly assist you.
Grevmont – Precision Crafted. Built to Last.